AI-first execution and steering

Redesign how work gets done with people and AI.

Pilaro helps you discover the work people actually do, design the AI-first process around it, and then execute, observe and continuously steer that new way of working.

Start with one important process. Expand from individual tasks to team execution and, when you are ready, to the KPIs and strategic objectives the business is steering on.

Built for the organizations behind physical products: suppliers, manufacturers, brand owners and retailers with own-brand ranges.

Where most organizations are today

AI experiments make tasks faster. They do not redesign how the organization works.

People are using ChatGPT, Copilot, Claude and other AI tools. Teams are running pilots. Individual tasks improve: a specification is drafted faster, a supplier question is answered sooner, a compliance document is summarized in minutes.

But the process around those tasks often stays the same.

  • The same handovers between product, sourcing, quality and sales remain.
  • The same waiting for a supplier answer, a sample or a sign-off remains.
  • The same approvals remain.
  • The same information problems across ERP, PLM, PIM and QMS remain.
  • And every team develops its own way of using AI.

Putting AI on top of the old process does not create an AI-first organization.

What has to change

Start with the work. Then redesign the process.

Before deciding what AI should do, you need to understand what people actually do today.

Pilaro helps discover the tasks people perform, the information they use, the systems they depend on and how their work connects across the organizations that make, source, develop and sell a product.

Then the organization designs the new process together.

  • Tasks can move.
  • Tasks can disappear.
  • Human work can become AI-assisted.
  • AI can coordinate parts of the process.
  • Some tasks can eventually be delegated.
  • And some work should deliberately remain human.

The goal is not more AI. The goal is a better way of working.

How Pilaro works

A continuous way to improve how work gets done.

  1. 01Discover
  2. 02Design
  3. 03Execute
  4. 04Observe
  5. 05Steer

Discover again

  1. 01

    Discover

    Understand the work people actually perform.

    Pilaro helps individuals identify their real tasks, inputs, outputs, systems, information and responsibilities.

    Impact

    You design from operational reality instead of assumptions or outdated process documents.

  2. 02

    Design

    Create the AI-first process.

    Bring the discovered work together into the right value stream. Put tasks in the right order, redesign handovers and decide how people, AI and systems should work together.

    Impact

    AI improves the complete process instead of making isolated tasks faster.

  3. 03

    Execute

    Run the new way of working.

    Pilaro coordinates who or what needs to do what and when across people, AI, systems and external partners such as suppliers and manufacturers. People can work through the environments they already use while Pilaro keeps the execution connected.

    Impact

    The new operating model becomes real work instead of another transformation presentation.

  4. 04

    Observe

    See what is actually happening.

    See work in progress, blockers, waiting, approvals, human and AI execution, quality and how the way of working is changing.

    Impact

    You no longer depend on people manually maintaining project plans and process dashboards to understand what is happening.

  5. 05

    Steer

    Know what deserves attention and what should change next.

    Pilaro uses execution evidence to help identify what matters, where performance is heading and which improvement deserves attention.

    Impact

    Teams improve the process continuously instead of waiting for the next transformation project.

Discover, Design, Execute, Observe, Steer, and Discover again.

Every execution creates new information about how the organization can work better.

What changes

Better AI starts with better execution.

For the person doing the work

Know what to do and get the right AI support for the task.

Pilaro can provide the task, the required context, the skill, the prompt, model guidance and the appropriate level of AI assistance, whether the task is a specification review, a supplier request or a compliance check.

Impact

Better, faster and more consistent work without every employee inventing their own AI workflow.

For the team and process owner

Make the complete process work better.

See who or what owns the work, where it is waiting, where AI is helping, where people are needed and how the process is performing, from first brief to launch.

Impact

Improve end-to-end execution rather than optimizing isolated activities.

For leadership

Connect execution to the outcomes the business cares about.

When operational data, KPIs and strategic objectives are connected, Pilaro can show how processes, teams, tasks and AI contribute to lead time, quality, compliance readiness and margin.

Impact

Steer the business from what is actually happening in execution, not only from periodic reports.

Connected execution

People should not have to work inside another system just to keep the process up to date.

Work already happens in AI assistants, ERP, PLM, PIM, QMS, GS1, specialist systems, documents and conversations with suppliers and customers.

AI assistantsERPPLMPIMQMSGS1Specialist systemsDocumentsConversations

Pilaro connects that work to the process. It does not replace the systems that hold product data or run transactions.

  • When people use an approved AI environment, Pilaro can provide the task and its context and capture the resulting execution evidence.
  • When systems provide operational events, Pilaro can connect those events back to the work.

Work where you already work. Pilaro keeps the organization connected.

Impact

  • Less administration.
  • Less context switching.
  • More consistent AI support.
  • And a much more accurate picture of how work is actually being executed.

The new way of working

Decide task by task where AI belongs.

Not every task should be automated. Pilaro helps organizations move work deliberately between four levels.

More humanMore AI
  1. 01

    Human

    A person performs the task. Judgment, accountability or relationships make it deliberately human.

  2. 02

    AI-assisted

    A person performs the task with AI providing context, drafts, checks or suggestions.

  3. 03

    Orchestrated

    AI coordinates parts of the process and prepares work, while people decide and approve.

  4. 04

    Delegated

    AI performs the task within agreed boundaries, and the outcome is observed and reviewed.

The right level depends on the task, quality, information, risk, accountability and what actually works in practice.

Pilaro then observes whether the new execution model is delivering the intended improvement.

Impact

  • Scale AI where it works.
  • Keep human judgment where it matters.
  • And make the organizational shift measurable instead of measuring AI adoption by licenses or prompts.

From process steering to business steering

Once execution becomes visible, the organization can steer differently.

  1. 01Start with one process.
  2. 02Run it well.
  3. 03Learn how people and AI perform the work.
  4. 04Then connect the execution to operational measures, KPIs and strategic objectives.

The same execution evidence can increasingly answer:

  • What is happening?
  • Why does it matter?
  • Where is it heading?
  • What should we change?

This is where Pilaro expands from helping people execute tasks and teams steer processes to helping leadership understand how the organization itself is performing.

Impact

The organization can eventually see which work is actually contributing to the outcomes leadership wants to achieve.

Where Pilaro is heading

From seeing what happened to knowing what to do next.

Pilaro is designed to increasingly turn execution evidence into insight, prediction, recommendation, action and learning.

  1. Insight
  2. Predict
  3. Recommend
  4. Act
  5. Learn

What is learned feeds the next insight

It does not replace human accountability.

It gives people a level of organizational context that is impossible to continuously reconstruct manually.

Impact

Focus management attention on the small number of things that actually deserve a decision.

Start with your organization

Do not read another AI transformation story. See what Pilaro makes of yours.

Enter your organization website. Pilaro prepares an initial view of your organization and the roles it plays in the physical-product value network, and gives you a starting point you can inspect, correct and develop further. From there, start discovering the work your people actually perform.

Pilaro distinguishes between known facts, inferences and proposals. You remain in control of what becomes part of your organization model.